Contact Us
Need help with an embroidery pattern, digital download, order, or business inquiry? Send us a note and we’ll be happy to help.
Customer Support
For product questions, download help, order issues, or general support, email us anytime.
Email: embroidcat@gmail.com
Response time: Typically 1–2 business days.
Order / Download Help
If your message is about an order or missing download, please include:
- Order number
- Email used at checkout
- Product name
- Screenshot of the issue, if relevant
Business / Partnerships
For collaborations, licensing, wholesale, or partnership inquiries, please contact us at embroidcat@gmail.com.
Mailing Address
Embroidery Cat LLC
1201 Market Street, Suite 200
Wilmington, DE 19801
United States
Phone: +1 856 569 6068
Please contact us by email first for the fastest support. Mailing address is provided for business correspondence.